MLDesign Technologies, Inc.






Privacy Policy

Statement on Privacy and Data Protection

This Statement is an addition to the Terms and Conditions of MLDesign Technologies Inc. Therefore, the general definitions and provisions of the Terms and Conditions apply.

This privacy policy and statement on data protection sets out how MLDesign Technologies Inc. uses and protects any information that you (“User”) give MLDesign Technologies Inc. when you become a customer of MLDesign Technologies Inc., when you register at our website, when you become a member of our university program or if you subscribe to our newsletter at

MLDesign Technologies Inc. is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using our services, software or website, then you can be assured that it will only be used in accordance with this privacy statement.

MLDesign Technologies Inc. operates all services in full compliance with US and European laws on privacy and data protection. MLDesign Technologies Inc. respects your privacy and therefore protects your personal data.

This statement is a binding agreement between MLDesign Technologies Inc. and each User. The User expressly consents to storage and processing of his/her personal data, as described and defined in this statement. By using any service of MLDesign Technologies Inc., you expressly agree to this Statement on Privacy and Data Protection.

Personal information that we process for any purpose or purposes shall not be kept for longer than is necessary for that purpose or those purposes.

MLDesign Technologies Inc. may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes. When this Statement on Privacy and Data Protection changes, we may inform Users by email.



We may collect information that you provide to us when becoming a customer (software and services), registering with our website or when completing your online profile. We may also collect information that you provide to us for the purpose of subscribing to our email notifications and/or newsletters.

We may collect the following information:

  • name, title and company
  • contact information including phone, fax and email address
  • demographic information such as country, postcode and address
  • information on software (including licensing) and services you use that are provided by MLDesign Technologies Inc.
  • information that you post to our website for publication on the internet (e.g. as part of a user forum)
  • other information relevant to customer surveys and/or offers
  • any other personal information that you choose to send to us


We require this information to understand your needs and provide you with a better service, and in particular for the following reasons:

  • Internal record keeping.
  • Customer / User support
  • To enable your use of the services available on our website,
  • Supply services or software purchased or requested through our website
  • To send statements, invoices and payment reminders to you, and collect payments from you
  • We may use the information to improve our products and services.
  • We may periodically send promotional emails about new products, special offers or other information which we think you may find interesting using the email address which you have provided. You may unsubscribe at any time from promotional emails by using the unsubscribe link provided in every promotional email.
  • From time to time, we may also use your information to contact you for market research purposes. We may contact you by email, phone, fax or mail. We may use the information to customize the website according to your interests.


We are committed to ensuring that your information is secure. In order to prevent unauthorized access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.


A cookie is a small file which asks permission to be placed on your computer's hard drive. Once you agree, the file is added and the cookie helps analyze web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.

We use traffic log cookies to identify which pages are being used. This helps us analyze data about web page traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system.

Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us.

You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.


Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.


You may choose to restrict the collection or use of your personal information in the following ways:

  • whenever you are asked to fill in a form on the website, look for the box that you can click to indicate that you do not want the information to be used by anybody for direct marketing purposes
  • if you have previously agreed to us using your personal information for direct marketing purposes, you may change your mind at any time by writing to or emailing us at

We will not disclose, sell, distribute or lease your personal information to third parties unless we have your permission or are required by law to do so. We may use your personal information to send you promotional information about third parties which we think you may find interesting if you tell us that you wish this to happen. As an exception of the above third party declaration, we may use your email information provided for marketing purposes ("newsletter") in combination with specific third party online marketing services e.g. MailChimp. In this case, marketing emails will include an indication of the third party service used (e.g. via specific text or logos). You may instruct us at any time to delete your information stored at the respective third party service provider.

You may request details of personal information which we hold about you. In that case, we require the supply of appropriate evidence of your identity (e.g. passport copy). If you would like a copy of the information held on you please write to or:

MLDesign Technologies, Inc.

2230 St. Francis Drive

94303 Palo Alto, California, United States

If you believe that any information we are holding on you is incorrect or incomplete, please write to or email us as soon as possible, at the above address. We will promptly correct any information found to be incorrect. You may instruct us at any time not to process your personal information for marketing purposes. For any other requests or complaints relating to privacy and data protection, please write to or email us at the above address. You can also contact us by using our online contact form.